Returns & Refunds
We want you to be completely satisfied with your Peak Amp Instruments purchase. If you're not happy with your product, you may return it under the following conditions:
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Return Window: Returns are accepted within 30 days of the delivery date.
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Condition: Items must be unused, in their original packaging, and include all accessories and documentation.
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Return Shipping: Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.
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Refunds: Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–7 business days.
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Exchanges: If you received a defective or incorrect item, please contact us to arrange an exchange.
How to Initiate a Return
To start a return, please contact our customer support at returns@peakampinstruments.com with your order number and reason for return. We'll provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.
